What is
Leaders At All Levels?
Leaders At All Levels offers on-site training in fundamental
leadership, communication and teamwork skills to all
employees throughout NIB's network of associated agencies.
In 2005, NIB piloted Leaders At All Levels as part of the
nationally recognized Business Leaders Program, which
includes the NIB Fellowship and Business Management
Training, and is dedicated to providing business and
leadership skills to people who are blind.
How can
Leaders At All Levels benefit my agency?
Leaders At All Levels promotes opportunities for skills
training to employees at all levels within the agency,
enhancing interpersonal and communication skills,
professional development and team cohesiveness. Agencies
develop a common vernacular and skill base within their
workforce that will positively impact the workplace.
Agencies who have hosted Leaders At All Levels have reported
increased morale and improved productivity.
Who should
attend Leaders At All Levels?
As its name implies, Leaders At All Levels is for everyone
at the agency. The classes teach skills that are as
beneficial to the most senior manager as they are to the
newest employee. When management and staff participate in
the training together, communication and efficiencies are
fostered. All in all, agencies recognize the value of
having as many employees trained as possible.
Is there a fee to have Leaders At All Levels implemented at
my agency?
There is no direct cost to the agency to have the Leaders At
All Levels modules delivered -- NIB provides the materials,
instructor and instructor travel-related expenses.
What are
the five modules?
Each of the modules focuses on one or two of the following
fundamental leadership skills: team effectiveness, change
management, individual development, problem solving and
communications. Below is a summary of the five, 1 to 1˝
hour modules called Work Skills:
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The
Basic Principles of Success
There are fundamental principles that are basic to
any one-on-one interaction and help to frame a
conversation, especially a difficult one. They are
intrinsic to supervisor-direct report relationships,
such as focusing on the situation, not on the
person; taking initiative to make things better; and
leading by example.
Getting Information You Need
This
module teaches proactive thinking and taking
responsibility for getting information to carry out
your job by developing skills to state the
information you need, ask the right questions and
encourage constructive discussion.
Positive Responses to Change
Change – lots of it – is part of today’s business
environment. It all seems complex and often
frustrating. This module uses an easy-to-remember
formula to help people learn how to approach change
with less stress, delay and negativity.
Speaking with Confidence
Employees sometimes wonder why their seemingly
excellent ideas are not received well by colleagues
or supervisors. This module addresses strategies to
demonstrate confidence, and clarity of thought as
well as some steps to take when speaking.
Helping Your Team Work
What
you do, or fail to do, affects others and sometimes
in unanticipated ways. Often there is a ripple
effect. This module teaches principles that help
make teams work better and effectively relays the
needed attitude and skills of a team player. |
What is the
training schedule like?
Each module uses videos, group discussion, small group
exercises and games to present a set of skills, taking only
1 to 1˝ hours. About 12 to 18 people can participate in a
class at one time, and multiple classes of the same module
can be scheduled in a day, over a period of several days.
After training in one module, a few weeks to practice the
new skills is often allowed before a subsequent module is
delivered. While the training schedule is primarily
determined by the agency, the general timeframe for all five
modules covers a period of three to five months.
Does
everyone need to attend all of the modules?
Your agency can determine which modules best suits your
needs, but hosting all five modules for all employees is
recommended for the greatest impact.
What have
past participants said about Leaders At All Levels?
Leaders At All Levels has received praise from both agency
executives and staff. Below is some feedback that NIB has
received about the effectiveness of the modules:
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“As
a result of completing all the modules, our staff
has improved its productivity and morale. There is
a clear awareness of teamwork and more open
communication.” –
Julia Turner, Human Resources Director, North
Central Sight Services.
“I
would recommend the workshop to other staff members
because everyone was definitely making a
contribution to participate…and the exercises were
kind of fun, too.” –
Cindy Flaharty, Susquehanna Association for the
Blind and Vision Impaired. |
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Who are the
Leaders At All Levels instructors?
NIB currently has six Leaders At All Levels facilitators who
have been certified by the international education and
training company, AchieveGlobal, which designed and
developed the Work Skills modules. Instructor
certification included intensive train-the-trainer sessions,
teach-backs and NIB orientation. The NIB instructor
pool is a talented group of experienced people who are
legally blind and who have been effective in the classroom.
Who to contact for more information:
Please contact Sandy Smith, NIB Training and Development
Specialist at (703) 310-0506 or via e-mail
ssmith@nib.org.
Sandy will be able to answer your questions, help plan
training implementation and tailor the modules to meet your
agency’s unique needs.
National Industries for the Blind is an Equal
Opportunity/Affirmative Action Employer.