Products & Services | Services

NIB associated agency employee working at desk
 

NIB Services

 

If you are looking for a service provider that delivers quality, value, and unmatched dedication, turn to NIB Services. NIB and our associated agencies perform a variety of services that provide employment opportunities for people who are blind. By procuring services under the AbilityOne Program, your organization benefits with:  

  • No solicitation to issue
  • No bidders list to administer
  • No bids to evaluate
  • No increases to government staff
  • Cost-effective means to contract for vital services
  • Technical support and regulatory assistance 

 

NIB Services are also available through our GSA Federal Supply Schedule #GS-00F-0032P.

 

TeleServices

NIB TeleServices ensure that your valued callers reach a human voice on the line, whether they need customer assistance, wish to place an order or require additional support. We are committed to resolving each call to ensure the highest levels of customer and caller satisfaction. Our TeleServices include:

  • Call centers
  • Multi-channel contact centers
  • Customer support
  • Healthcare and military base switchboards
  • 1-800 information centers
  • Order centers
  • Telecommunications support
  • Professional services

 

Supply Chain Services

NIB Supply Chain Services are designed to help you plan and manage everything involved in sourcing, procurement, conversion and logistics management activities. We take the stress away by considering and removing factors that can cause a disruption in your supply chain, ensuring that you get what you need when you need it. Services include:

  • Storage, distribution and fulfillment
  • Assembly and kitting
  • Inventory control, reporting and management
  • Packing and sorting
  • Labeling and addressing
  • UID and RFID tagging
  • Material handling
  • Shipping and receiving
  • Transportation scheduling
  • Freight consolidation

Administrative Services

We know that the needs of your organization are ever-changing. That’s why the NIB Services team has designed a complex offering of secure administrative services to provide you with the support you need. Working with our specialized team, you can select from a broad array of administrative services to fit your specific requirements and cost structures. Choose from:
  • General administrative services
  • Online document management
  • Mailroom operation
  • Medical transcription
  • CD-ROM and DVD replication
  • Data entry

Contract Management Support

The federal government needs contract administration and closeout services.  For example, the U.S. Army has 300,000+ contracts that require closing.  To meet this need, we provide services such as:    
  • Research and analysis to ensure all requirements for closing contracts are complete.  We present “ready-to-close” contracts to government contracting officers. 
  • Contract close-out document preparation 
    Contract document imaging and indexing
  • Contract document destruction 
For more information about how CMS contract closeout services can help government contracting offices and how motivated, legally blind individuals may apply to join the CMS training program, click here.    
 

Document Management 

Our integrated technology solutions enable customers to capture, manage and control their documents to increase efficiency, reduce costs, improve service, facilitate compliance and ensure information security. Services provided include:    

  • Electronic document conversion
  • Document prep, scanning and indexing
  • Hosted image management
  • Document destruction

Section 508 Assurance Service 

NIB addresses software, systems and website accessibility and usability conformance with Section 508 of the Rehabilitation Act of 1973, which mandates that all electronic and information technology systems, including websites, which are developed, procured, maintained or used by the federal government, must be accessible to people with disabilities. 

 

 

Section 508 Assurance Service provides conformance and usability testing, validation, and remediation services for websites, portals and applications; electronic documents; and legacy applications. NIB offers three levels of support, applicable not only to the federal government, but also to state and local governments, academic institutions and commercial companies: 

 

  • 508 Conformance and Usability Assessment
  • 508 Conformance and Usability Assessment and Remediation Project Management  
  • 508 Conformance and Usability System Development  

For more information about NIB Section 508 Assurance Service, click here. 

 

Contact Us

Our solutions ensure you receive exceptional service and performance while supporting an important employment mission. Contact NIB Services Development at 703-310-0500 or services@nib.org to learn more.